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September 17th, 2018 ×

Hasty Treat - Feedback and Criticism

Wes Bos

Wes Bos Host

Scott Tolinski

Scott Tolinski Host

or
Show Notes Transcript

In this Hasty Treat, Scott and Wes talk about feedback and criticism in the web industry.

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Show Notes

4:00 - Getting Feedback

  • Don't assume malice - tone is easily lost in digital communication
  • Don't take it personally
  • Evaluate the feedback through the eyes of who it's coming from
  • Look for the truth in the feedback
  • Be open to feedback

15:15 - Giving Feedback

  • Don't be negative - phrase your feedback in positives
  • Don’t give unrequested feedback
  • Explain the why behind your feedback
  • Don’t be rude or an asshole
  • Use Tools and Standards for Code Quality
  • Give an opportunity to improve
  • Explain the "why" behind the feedback
  • Sandwich criticism with something positive
  • When things are heated, try to diffuse the situation
  • Give frequent positive feedback

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